Four color process artwork will be subject to further charges if not properly formatted and certain minimums may be necessary to avoid additional costs. We reserve the right to determine these costs prior to production. Exact PMS color matches are not available. We try to match your color selection as closely as possible using PMS numbers as a reference only. If a special color is desired, such a request must be clearly stated and a specimen of the color to be matched must accompany the order. Special colors may delay your order.
- Gold, Platinum or Purple prints, add $1.33(C) per side.
- Gold or Platinum Banding: $0.98 (D)
Due to the nature of ceramic colors, an exact match cannot be guaranteed.
- Due to variance in production equipment, processing inks and other conditions between your original order and reorder, a reasonable variation from the original order to the reorder is considered within acceptable industry standards.
- Wraparound or second side imprints are available at no extra cost on most items if the same color imprint is used.
- Banding, Acid Wash, Powder Coating, and “Window Effects” are subject to certain minimums and may not be available on certain items. Complex jobs and items not priced or shown available in catalog will be handled on a net price quoting basis.
ARTWORK
- Artwork should be supplied in electronic format, preferably Vector format (Converted to Curves), Corel Draw file, illustrator or EPS file for PC (not Macintosh). If this cannot be provided the charge incurred for artwork is $83.00 (C).
SAMPLES
- Blank or actual fired samples can be provided prior to production. Small runs are subject to net charges for samples at a price of $75.00 (C). However, on larger runs an actual fired sample may be provided at no charge to sign off on prior to production.
- Any revisions or changes to your original instructions for any speculative samples will incur additional art, screen, and sampling charges, and will revise your scheduled ship date. Due to the variances in production equipment, processing, inks and other conditions between proofing (sampling) and the actual production run, a reasonable variation from the production sample to the production run is considered within industry standards.
GIFT PACKAGING
- Custom boxing can be provided, subject to certain minimums and availability, etc… Consult catalog and Customer service for further details.
TRADEMARKS
- Any artwork submitted by you or your client will be accepted with the understanding that they are in full compliance with all laws regarding service mark, patent right to privacy and other similar protection. Ad-N-Art disclaims any and all liability for violation to compliance or any laws regarding these matters upon receipt of a purchase order from our clients. Proof of license may be required for copyrighted logos
OVERRUNS AND UNDERRUNS
- We reserve the right to ship up to 5% over and under quantities ordered and invoice accordingly. Orders subject to no overrun may have 5% underrun and vise versa. Decals are subject to 10% over or underrun. On larger orders this will not exceed 2%. Goods broken or lost in transit excluded.
DELIVERY
- Normal production is between 10-15 working days of receipt of artwork approval and confirmed purchase order. Large orders, non stock items and busy periods are subject to possible further delays. Contact factory for approval of rush delivery dates or special services.
COPY CHANGES
- copy changes on awards and recognition items will be charged per award as follows:
1 line copy change - $3.00 (C)
2 line copy change - $4.00 (C)
3 line copy change - $5.00 (C)
4 line copy change - $6.00 (C)
Ad-N-Art Inc reserves the right to update pricing during the course of the year. Official and current pricing can be found at www.adnart.com
FREIGHT
- Please inspect all merchandise upon receipt of goods. Claims for shortages incurred while in transit should be filed with carrier within 10 working days of receipt of order. Title of goods passes to the buyer upon release of merchandise to carrier.
FOB point is our factory in Montreal or regional sales office where applicable.
-Parcel Shipments - To ensure safe delivery by parcel carriers (Purolator, UPS etc.), additional packaging is required. $5.00(C) per shipping carton will be added to the invoice
-Ad-N-Art guarantees safe shipment by palletizing and shrink wrapping. Shipments that are not palletized and shrink wrapped (such as UPS, Fed-Ex, Parcel Post…) are not guaranteed package consolidation.
RUSH SERVICES
- Rush services are available on request and are based on the production capability of the factory. Consult Customer service for price quotes and availability options.
The client assume all liability for accuracy of imprint, imprint colors and placement if time precludes proof approval. The client also assumes all costs if delivery is expedited.
RETURN POLICY
- No goods can be returned without and RMA# (Return Authorization Number). A written authorization must be obtained from Customer service. Orders returned without such authorization will not be accepted.
LARGE VOLUME QUOTATIONS/SPECIAL PRODUCTS
- Large volume pricing can be obtained for all catalog items and many other models upon request. Exclusive technical production and actual products can be produced subject to minimums and other factors.
TERMS
- Net 30 days from date of invoice for credit approved customers. Accounts must be in good standing in order to constitute credit privileges. Late payments are subject to interest charges. A deposit may be required on large orders prior to production and/or on orders with customers without credit approval.
CANCELLATION CHARGES
- Any and all costs incurred prior to an order cancellation will be subject to invoicing.
Artwork can be kept and used at a later date if order is postponed and held for production at a later date
Set-up $50.00 (C)
Artwork $83.00 (C)
Fired Sample $75.00(C)
SIZES & WEIGHTS
- All sizes, capacities, dimensions, etching sizes and weights shown in this catalog are approximate
INVENTORY AVAILABLE
- While every effort is made to maintain all items in inventory, we cannot be held responsible if any item is not available.
PRE-PRODUCTION PROOFS
- If requested, a pre-production proof will be supplied. The proof items will be billed at regular prices, plus set-up charges & shipping.
Pre-production proofs may be required by us on large quantity orders. In such cases, these proofs will be provided at no cost.
RANDOM SAMPLES
- Random samples will be billed at end column pricing. Credit (excluding freight costs) will be passed for all samples returned within 30 days. Please include a copy of your invoice with returned samples
GUARANTEE
- Defects in materials and workmanship will be corrected without charge. However, please be aware that even in the finest crystal, minor variations in clarity can occur. Occasional air bubbles, chill marks, or flow lines are inevitable. Such minor variations are not considered defects. We reserve the right to inspect items from the actual production run before processing any complaints or disputes.
HARD HATS are CSA or ANSI certified as listed prior to decoration.
PRODUCTION TIMES :
- Printing + deep etch: 2 weeks
- pewter: 3 weeks
Shipping :
- Drop shipments: $10.00(C) / address
- Tailgate for truck (if required): $160.00(C) (will be added on 2nd invoice if we are not notified prior to shipping)
- Truck delivery to residential address: $160(C) (will be added on 2nd invoice if we are not notified prior to shipping)
- Wooden pallet: $11.50(C)